New Delhi: Aviation regulator DGCA on Saturday said it has imposed a fine of Rs 5 lakh on IndiGo airline for denying boarding to a specially abled child at Ranchi airport on May 7.
IndiGo had on May 9 said the boy was denied permission to board the Ranchi-Hyderabad flight as he was “visibly in panic”. As the boy was prohibited from boarding, his parents – who were accompanying him – also decided not to enter the plane.
The DGCA had on May 9 formed a three-member team to investigate the incident.
“It has been observed that the handling of the special child by the Indigo ground staff was deficient and ended up exacerbating the situation,” said a statement by the Directorate General of Civil Aviation (DGCA).
A more compassionate handling would have smoothened nerves, calmed the child and obviated the need for the extreme step resulting in denied boarding to the passengers, it mentioned.
Special situations deserve extraordinary responses but the airline’s staff failed to rise up to the occasion, and in the process, committed lapses in adherence to the letter and spirit of the Civil Aviation Requirements (regulations), it noted.
“In view of this, the competent authority in the DGCA has decided to impose a penalty of Rs 5 lakhs on the airline under the provisions of the relevant Aircraft Rules,” it mentioned.
Next Story:
Reservations For Corporation Mayor And Municipal Chairperson Finalized In Telangana
![Reservations For Corporation Mayor And Municipal Chairperson Finalized In Telangana]()
Hyderabad, Jan 17 (Maxim News): Reservations for corporation mayors and municipal chairpersons have been finalised in Telangana. Municipal Department Director Sridevi said that 50 percent reservation has been allotted to women
15 People Arrested In Bhu Bharati Scam
![15 People Arrested In Bhu Bharati Scam]()
Yadagirigutta/Hyderabad, Jan 17 (Maxim News): There is a big stir in Telangana over the Dharani and Bhu Bharati illegal registration scam. According to the details announced by Warangal Commissioner Sunpreet Singh, the police have arrested 15 people in this incident and 9 others are absconding. Basava Raju and Jella Pandu have been identified as the…
DIDI Vs BJP: Rs. 100 Crore Defamation Suit Against Mamata Banerjee
![DIDI Vs BJP: Rs. 100 Crore Defamation Suit Against Mamata Banerjee]()
Kolkata/Hyderabad, Jan 17 (Maxim News): Is CM Mamata Banerjee’s popularity in West Bengal decreasing? Yes, they say. Recently, the BJP is slowly trying to make inroads there too. It is not leaving any opportunity for that. Recently, BJP MLA Suvendu Adhikari has filed a defamation case of Rs. 100 crore against CM Mamata Banerjee. Suvendu…
Man Battles For Life After Hit-And-Drag Incident In Saidabad
![Man Battles For Life After Hit-And-Drag Incident In Saidabad]()
Hyderabad, Jan 17 (Maxim News) A 30 year old man is battling for life after a car rammed and dragged him at a high speed at Saidabad on Friday.
Rohith Vemula Act to Be Introduced in State: Bhatti
![Rohith Vemula Act to Be Introduced in State: Bhatti]()
Hyderabad, Jan. 17 (Maxim News) : Deputy Chief Minister Bhatti Vikramarka Mallu on Saturday said the Rohith Vemula Act will be introduced in the state at the earliest. He made this statement after meeting members of the Justice for Rohith Vemula Campaign Committee at Praja Bhavan.
Now you can get latest stories from Indtoday on Telegram everyday. Click the link to subscribe. Click to follow Indtoday Facebook page and Twitter and on Instagram. For all the latest Hyderabad News updates
