Hyderabad, June 20: Rajiv Gandhi International Airport (RGIA) in Shamshabad has achieved another major international milestone by securing the prestigious Airports Council International (ACI) Accessibility Enhancement Accreditation Level 2. Airport authorities announced that the recognition highlights RGIA’s commitment to providing world class facilities and inclusive services for all passengers.
The accreditation acknowledges the airport’s efforts to create a seamless and accessible travel experience for passengers with special needs. These include wheelchair users, people with visual or hearing impairments, travellers with temporary injuries, and individuals with cognitive or developmental disabilities.
Airport officials said RGIA offers dedicated assistance at every stage of the passenger journey. The support begins from the check in process and continues through security checks, boarding gates, aircraft boarding, and arrival procedures. Trained staff members provide safe and efficient assistance to ensure a comfortable travel experience.
RGIA Accessibility Services Recognised
The ACI Accessibility Enhancement Accreditation programme evaluates airports on their commitment to accessibility, inclusion, and passenger support. RGIA earned Level 2 accreditation after demonstrating strong policies, infrastructure, and service standards that meet international accessibility benchmarks.
The recognition reflects the airport’s focus on removing barriers and enhancing mobility for passengers who require additional assistance. It also highlights continuous efforts to improve accessibility infrastructure and customer service standards.
Airport authorities stated that RGIA remains committed to delivering innovative services that match global aviation standards. They added that the latest accreditation reinforces the airport’s reputation as one of India’s leading aviation hubs known for passenger friendly facilities and operational excellence.
With this achievement, RGIA joins a select group of airports worldwide that have received international recognition for accessibility and inclusive travel services.
Officials said the airport will continue investing in advanced infrastructure, staff training, and technology driven solutions to enhance the travel experience for every passenger. They emphasized that ensuring accessibility for all travellers remains a key priority as passenger traffic continues to grow.
The latest recognition further strengthens Hyderabad airport’s standing on the global aviation map and showcases its dedication to creating an inclusive and welcoming environment for all visitors.
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