MyCURE App Launched to Unify Civic Services
Hyderabad: The Greater Hyderabad Municipal Corporation on February 18, 2026 launched the MyCURE App to unify civic services and strengthen grievance redressal across the city. With this step, GHMC aims to promote digitised and citizen centric urban governance. The new platform replaces the earlier MyGHMC application.
GHMC MyCURE App Replaces MyGHMC Platform
The MyCURE App brings all civic grievance services under a single interface. It replaces the MyGHMC app and integrates services into one system. Officials said the platform offers better usability, real time tracking, and stronger monitoring tools. Therefore, it seeks to ensure faster resolution of complaints.
Moreover, the MyCURE App promotes transparency and accountability in municipal administration. Officials stated that the application aligns with broader urban governance reforms under the CURE framework. The focus remains on responsive service delivery and digital efficiency.
Civic Grievance Redressal and Real Time Tracking
Residents can use the MyCURE App to lodge complaints on sanitation, streetlights, roads, drainage, town planning, and other civic issues. Meanwhile, users can also track the status of their grievances in real time. This feature aims to reduce delays and improve communication.
According to GHMC authorities, the platform strengthens backend monitoring. It integrates field level workflows with supervisory oversight. As a result, departments can reduce response time and improve coordination. The system also supports data driven decision making through centralised dashboards. This helps in performance evaluation and monitoring.
The civic body described the MyCURE App as a “one-stop digital solution” that consolidates citizen services into a seamless experience. It eliminates the need for multiple platforms or physical visits to municipal offices. Therefore, residents can access services more easily.
GHMC has encouraged citizens to download the MyCURE App and actively register civic issues. The application is now available on Android through the Google Play Store and on Apple iOS through the App Store. With this launch, GHMC aims to make grievance redressal faster, transparent, and more efficient across Hyderabad.
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